facebook twitter linkedin

01727 224231

Service Desk Supervisor

This job does not exist anymore.

Try running a new search or browse our vacancies.

Or fill in the form below to receive job alerts.

2018-04-19 08:47:031970-01-01Zebra Recruitment
Job Type Temp / Contract
Location Redhill, Surrey
Area Surrey, England Redhill, Surrey
Sector EngineeringIT
Salary £26000 pro rata
Start Date
Advertiser Zebra Technical Recruitment
Telephone 01727 221276
Job Ref 1236
Job Views 192
Service Desk Supervisor – Redhill, Surrey
9 Month Fixed Term Contract

£26,000 pro rata, plus benefits
39 hours per week
Monday and Friday 8.30am-4.30pm and Saturday and Sunday 6am-6pm
The Company
This system engineering company supplies electro-mechanical hardware to customers across the UK. The equipment includes ticket vending machines, pedestrian turnstiles / gates and PC equipment. Products are IT networked and maintained to ensure 24/7 operational availability to customers.

The Job
As Service Desk Supervisor, you will oversee a team working across 24/7 shifts to maintain the company’s applications and services. You will have full autonomy for resolving incidents and service requests reported by customers, achieving first line fixes where possible. You will escalate issues and work with other business units and 3rd parties as required.
You will resolve on-shift resourcing and personnel issues and support the team by overseeing day to day operational service delivery against SLAs which include monitoring and reporting on KPIs.

The Person
You should have proven experience in a role supporting customers with technical issues, ideally within an IT or technical helpdesk environment at supervisory level. You should also have excellent communication skills. Due to the shifts falling into unsociable hours you will be required to drive and have your own transport to get to work.
Job TypeClear
Sign in
Similar Jobs
  • Field Service Technician
    England, Hampshire

    Field Service Technician – Basingstoke / Woking / SW London   £26000, Company Van, Pension Scheme, Healthcare, 23 Days Holiday Hours: 4 x 4 – 12 Hour Day Shift   Key Skills: Mechanical, Electrical, Electro/Mechanical, Fault Finding, Repair, Maintenance, Coin Mechanis...
  • Mechanical Design Engineer (Structures)
    England, Hertfordshire

    Mechanical Design Engineer – Welwyn Garden City Excellent Salary & Benefits Key Areas: 3D Modelling, 2D Drawings, Structural Design, Solidworks, PDM Software The Company This large, fast growing engineering company designs state of the art factory automation systems used by com...
  • Technical Director
    England, Berkshire

    Technical Director – Slough c. £80000, Company Car or Allowance (£6372 p/a), Pension, 25 Days Holiday, Life Assurance (4x Salary) The Company A global engineering business, manufacturing a range of devices incorporating mechanical, electronic and embedded software componen...
Email Me Jobs Like This
Subscribed to similar jobs notifications
We use cookies to provide you with the best possible browsing experience on our website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
ResolutionUsed to ensure the correct version of the site is displayed to your device.
SessionUsed to track your user session on our website.

More Details