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01727 224231

Service Administrator

2019-12-03 19:53:532021-01-10 Zebra Technical Recruitment
Job Type Permanent Full Time
Location Hemel Hempstead (Moving to St Albans 2021)
Area Hertfordshire, England Hertfordshire England Hemel Hempstead (Moving to St Albans 2021)
Sector Engineering
Salary £24000
Start Date
Advertiser Zebra Technical Recruitment
Job Ref 1364
Job Views 1921
Description
Service Administrator – Hemel Hempstead (Moving to St Albans 2021)

Key skills: service contract administration, allocating engineers, customer /supplier relationships

The Company

This leading engineering company distributes a range of engineering systems to customers across the UK & Ireland. As well as supplying special purpose machines, they also supply a plethora of spare parts to their customers to keep the equipment running and in tip top condition.

The Job

As Service Administrator you will be responsible for the control of all aspects of Service Contract administration including booking engineers, providing quotations, contracts, renewals and reports.
You will liaise with customers to arrange contract visits, allocating the right engineer for the job. You will also deal with related invoice queries, follow up on quotations and provide general service cover.

About You

You should have a good mix of the following skills and experience;
  • Ideally have previous experience in a service contract administration role
  • Have a flair for building relationships with customers and suppliers
  • Have experience of front-line customer service
  • Be used to working in a demanding, deadline driven culture
  • Be proficient in the use of Microsoft Word & Excel

Benefits

£24000, Pension, Bonus, 24 days holiday, Private Healthcare

Hours of Work

Mon-Fri: 08:00-17:00 & 09:00-18:00 on a pro rata basis
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